Privacy Policy

Last updated: February 16, 2026

1. Introduction

Stratus ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Stratus Marketplace platform ("Service"). Please read this policy carefully. By using the Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, and password when you create an account
  • Billing Information: Payment details processed securely through Stripe. We do not store your full credit card number on our servers.
  • Bot Configuration: Search queries, settings, and preferences you configure for your bots
  • Communications: Information you provide when contacting our support team

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, actions taken within the platform
  • Device Information: Browser type, operating system, IP address, and device identifiers
  • Cookies: We use essential cookies to maintain your session and preferences. See Section 7 for details.
  • Log Data: Server logs including access times, pages viewed, and system activity

2.3 Data Generated by Bots

When you use our automation bots (e.g., lead generation), the bots may collect publicly available data from third-party platforms such as LinkedIn. This data may include names, job titles, company information, and publicly listed contact information. This data is stored in your account and is your responsibility to use in compliance with applicable laws.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process transactions and send billing-related communications
  • Respond to your inquiries and provide customer support
  • Send service-related notices and updates
  • Monitor and analyze usage patterns to improve the Service
  • Detect, prevent, and address technical issues and security threats
  • Enforce our Terms of Service and comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: We share data with trusted third-party services that help us operate the platform, including Stripe (payment processing), Apify (data enrichment), and cloud infrastructure providers (AWS).
  • Legal Requirements: We may disclose information if required by law, court order, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share information for any other purpose with your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure password hashing using bcrypt
  • Regular security audits and monitoring
  • Access controls and authentication for all API endpoints
  • Isolated cloud infrastructure for each user's bot containers

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements). Lead data and bot-generated data will be permanently deleted upon account deletion.

7. Cookies

We use essential cookies to maintain your authentication session and remember your preferences. We do not use third-party advertising or tracking cookies. You can control cookie settings through your browser preferences, but disabling essential cookies may affect the functionality of the Service.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Data Portability: Request your data in a machine-readable format (e.g., CSV export)
  • Objection: Object to certain processing of your personal data
  • Withdrawal of Consent: Withdraw your consent at any time where processing is based on consent

To exercise any of these rights, contact us at support@getstratus.io. We will respond within 30 days.

9. International Data Transfers

Our Service is hosted on Amazon Web Services (AWS) in the Asia-Pacific (Sydney) region. If you access the Service from outside Australia, your data may be transferred to and processed in Australia. By using the Service, you consent to the transfer of your information to Australia and other countries where our service providers operate.

10. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@getstratus.io
Website: https://getstratus.io